Guidelines and Procedures

Ciao Magazine is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles […]

We take your complaints very seriously and would like to resolve them as quickly and as seamlessly as possible. Complaints may relate to advertisements both on-line and/or in print and may be made by any […]

We take your complaints very seriously and would like to resolve them as quickly and as seamlessly as possible. Complaints may relate to news reports, articles, editorials, letters, cartoons, images and other published material and […]

We take your complaints very seriously and would like to resolve them as quickly and as seamlessly as possible. Your complaint may relate to editorial, advertising, distribution or something else. Editorial Complaints Complaints may relate […]

JOURNALIST CODE OF ETHICS All our contributors (includes staff, freelance journalists, writers, photographers) commit themselves to: Honesty Fairness Independence Respect for the rights of others Our contributors comply with the ethical code set by the […]

We want our readers to be well informed and it is our job to maintain your trust in us. That’s why our journalists are bound by the code of ethics set by the Media, Entertainment […]

We apply the following General Principles to all our content: Accuracy and clarity Ensure that factual material in news reports and elsewhere is accurate and not misleading, and is distinguishable from other material such as […]